FAQ

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as possible.  Please allow 2 to 4 days of production time for your order to ship out. Tracking numbers will be provided after your order has been shipped. If you don't have a tracking number after 5 business days please email us at marshamarshajewelry@yahoo.com.

I am not in love with my order, can it be returned? What if there is an issue?
We do not give refunds for any purchases. You can exchange an item within 15 days of your purchase. You must ship it back at your own expense. 


Can I cancel my order?
You are able to cancel your order with no penalty.  You must cancel your order before it ships. 

I have entered an incorrect address what do I do now?
If you have filled in an incorrect address, simply reply to your order confirmation email and provide the correct address. No refund will be given after the 24 hours of incorrect submission.


I have a question that wasn't answered, can you please help?
Absolutely! Send us an email at  marshamarshajewelry@yahoo.com and we will be happy to assist you in any way we can. If you are inquiring about your order please include your order number.